Customer Testimonials
Ok so where we go. A new review! We purchased a used 2028 Volt last year. We had an intermediate check engine light on and off. We finally found an Authorized Go Auto dealership. The Go North Surrey dealership. We made appointment through the app which was incredibly easy and then I spoke to a service representative who told us just to make the appointment once we get in we’ll specific more of the details. Also a good very experienced through the app. Upon arrival, the receptionist was very nice very kind and put us in contact to our service advisor who was on duty, which was Derek. He was very informative very happy to assist us. A lot of positivity and very friendly, which is really great to see you. As we have never dealt with an aftermarket insurance policy with this new vehicle. He answered all her questions in a professional and very kind manner helped us getting everything ready to go. Once the process was started, he kept us well informed of step-by-step of what was going on with our vehicle and made sure that we were taken care of and sent us up-to-date videos from both the mechanics that had taken those videos through the GoAuto app and kept us informed via text message. The overall experience was absolutely amazing. I definitely recommend this dealership if there are any issues in the future with our vehicle, we will definitely go and deal through this dealership and deal with Derek directly. I’m sure the other staff are just as friendly to deal with. I’m definitely recommending this dealership. The overall process was very smooth very personable and I’m very happy with the experience that we received from From start to finish. Well done and thank you for the great first experience with your dealership in the service department.
Good service by Akash.
My buying experience with go north surrey gm was seamless and hassle free, Peter the salesperson really made it easy for me. He was there to help me with every step of the process. Great customer service, had answers ready for all my questions about the car. Highly recommend him!
The sales team at Go North were great best car buying experience I’ve ever had. Ask for Amisha she is an absolute pleasure to deal with.
Working in the insurance industry, I’ve seen plenty of customer service interactions, both good and bad. I’m thrilled to say that my recent purchase of a Blazer EV from Go North Surrey GM exceeded every expectation.
It all started with a simple Messenger inquiry about the Equinox EV. Peter, my sales representative, responded promptly and suggested we move to a phone call to better understand my needs. During that conversation, what really impressed me was his consultative approach. Rather than simply booking me in for an Equinox test drive, he actually listened to what I was looking for and recommended I also consider the Blazer EV. This wasn’t pushy upselling. it was genuine product expertise that I really appreciated.
When I visited the dealership, I brought my wife and son along because major decisions like this are family decisions. Both my wife and I test drove the vehicles, and Peter took the time to walk us through the pros and cons of each model without any pressure. His knowledge was comprehensive, and he clearly understood both products inside and out. Jason, the sales manager, also joined us during our visit, which made the whole experience feel collaborative rather than transactional. The team dynamic was seamless and professional.
We ended up making our purchase decision the same day, not because we felt rushed, but because the process was so smooth and transparent that there was no reason to hesitate. Rubina then guided us through warranties, GM packages, and financing options with the same customer-first approach, making what’s often a tedious process actually straightforward and easy to understand.
I can only recommend this dealership. They were nice, not pushy, and tailored their recommendations to our needs. Peter, Jason, and Rubina created an experience that felt genuinely caring and respectful of our time. If you’re considering an EV from GM, this is the team you want to work with.
It all started with a simple Messenger inquiry about the Equinox EV. Peter, my sales representative, responded promptly and suggested we move to a phone call to better understand my needs. During that conversation, what really impressed me was his consultative approach. Rather than simply booking me in for an Equinox test drive, he actually listened to what I was looking for and recommended I also consider the Blazer EV. This wasn’t pushy upselling. it was genuine product expertise that I really appreciated.
When I visited the dealership, I brought my wife and son along because major decisions like this are family decisions. Both my wife and I test drove the vehicles, and Peter took the time to walk us through the pros and cons of each model without any pressure. His knowledge was comprehensive, and he clearly understood both products inside and out. Jason, the sales manager, also joined us during our visit, which made the whole experience feel collaborative rather than transactional. The team dynamic was seamless and professional.
We ended up making our purchase decision the same day, not because we felt rushed, but because the process was so smooth and transparent that there was no reason to hesitate. Rubina then guided us through warranties, GM packages, and financing options with the same customer-first approach, making what’s often a tedious process actually straightforward and easy to understand.
I can only recommend this dealership. They were nice, not pushy, and tailored their recommendations to our needs. Peter, Jason, and Rubina created an experience that felt genuinely caring and respectful of our time. If you’re considering an EV from GM, this is the team you want to work with.
Excellent service and a personalized touch made this dealership stand out.
Mohamed Ali did a great service and helped us buying the car that we looked for
I recently connected with Mohamed Ali (Go North Surrey) through Facebook Marketplace, and I’m genuinely glad we made the decision to leave another dealership and come to him instead. From the moment we arrived, he welcomed us with honesty, patience, and top-tier customer service.
What impressed me most was the clarity and detail he provided—no hidden surprises, no pressure, just straight, transparent information about the car, its history, and every feature we asked about. He took his time to explain everything properly, and you can tell he truly cares about his customers, not just the sale.
If you’re looking for someone trustworthy, knowledgeable, and easy to work with, I highly recommend him. Our experience was smooth, comfortable, and far better than any dealership we visited.
Thank you for the fantastic service — you definitely earned our trust!
What impressed me most was the clarity and detail he provided—no hidden surprises, no pressure, just straight, transparent information about the car, its history, and every feature we asked about. He took his time to explain everything properly, and you can tell he truly cares about his customers, not just the sale.
If you’re looking for someone trustworthy, knowledgeable, and easy to work with, I highly recommend him. Our experience was smooth, comfortable, and far better than any dealership we visited.
Thank you for the fantastic service — you definitely earned our trust!
